Alessandria San Roman

Alessandria San Roman

With ever-growing technological innovations, the legal community must stay abreast of the ways emerging technologies can better the attorney-client relationship. In fact, as Richard Susskind highlights in his latest edition of “Tomorrow’s Lawyers,” technology has the ability to directly affect and support client services. It is for this reason that law firms must use technology in order to succeed in highly competitive markets.

Our smartphones, watches, and other devices have made information gathering readily attainable. With a click of a button, services such as Avvo or LinkedIn have allowed clients to make an informed decision regarding the retention of attorneys. For boutique firms, the proper utilization of such technology has made a world’s difference in fostering their growth. Moreover, with the use of Susskind’s knowledge systems, albeit still theoretical concepts, attorneys have the potential to better tailor their services to their clients’ needs.

While the future of technology has and will continue to play a pivotal role in the legal community, how attorneys react to their introduction will make a key difference in firms’ future successes. The more receptive to change we are in this field, the better prepared we can be to build lasting and life-changing relationships with our clients.


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